What is your Return Policy?
Thank you for shopping with belletique! We hope your item(s) work out perfectly.
If you are not satisfied with your item(s) you can return them for a belletique store credit. Please review our full return policy carefully below before returning any items.
- Returns are for store credit only! No refunds will be issued.
- All returns/exchanges must be done within 7 business days from original order date.
- Items must be unwashed, unworn, and with tags still attached. If items appear worn, have makeup or other stains, your return WILL NOT be accepted and will be returned to you at your expense.
- NON-RETURNABLE: Final Sale & Any Sale items, Flash Sale items, All Accessories (Such as Jewelry, Clutches, Handbags, Socks, etc.), Intimates (Such as Bralettes, PJs, etc), Cocktail and Formal Wear and Shoes are FINAL SALE and may not be returned.
- For online orders, damages must be reported within 2 days of receiving merchandise. Please contact ShopTheBelle@gmail.com for assistance.
Items not meeting the above guidelines will be returned to you at your expense, after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at ShopTheBelle@gmail.com.
When will my return be processed?
Returns are processed within 5-7 business days of us receiving them. Please record your tracking information to see when it arrives.
We will send a confirmation email when your store credit is available.
How do I return my merchandise?
We offer a simple option to send back your return merchandise! Follow our easy steps for a hassle-free return.
1. Please review our return policy to be sure your return meets our requirements. Returns that do not meet requirements will not be accepted and additional postage will be paid to have them returned to you.
2. Place unwanted merchandise in a shipping safe box or envelope with original invoice included.
3. You may mail your return to:
9 North Main St
Belmont, NC 28012
*We recommend recording your tracking information to ensure delivery.*
Please allow up to 7 business days for processing once your return is received. A confirmation email will be sent once the credit is available.
How does the exchange process work?
If you would like to exchange the same item for a different size, you may go ahead and place a new order for that item. You will receive free shipping from our boutique for the new item and we will issue a REFUND back to your original payment form for that item when your return is processed. All other returns are for store credit only.
Can I exchange my item for a different size?
Yes! We have two options you can take to exchange your item for a new size.
- Our inventory moves quickly, so we recommend purchasing the new size now. Return the original size to us within 10 days of ordering for a refund.
- Return the unwanted size to us, note the exchange on your invoice, and we’ll ship the new one, as long as we have it in stock. A store credit will be issued if the item has sold out.
Please be aware that sale items are final sale, and not eligible for returns or exchanges. We are making room for new items in the boutique!
Have a question you don’t see here?
Whether you want more information about our boutique’s free shipping with a minimum $150+ purchase, or you want to know more about our returns, please reach out to use with questions we haven’t already answered. You can email us at ShopTheBelle@gmail.com.
Store Holiday Return Policy
**Holiday Return Policy 2023: All gift purchases placed on any day in December are eligible for return until Saturday, January 13th 2024. Accessories and Sale items are always final sale.
Online gift returns must be delivered to our store by Saturday, January 13th for store credit to be issued. **